FAQ
Answers to common questions about Refilla products and experience.
What do the lights on my vape mean?
The vape has two LEDs: one to indicate the status of the liquid in the vape and the other to indicate the state of the battery charge.
| Status | Liquid LED | Battery LED | Example |
|---|---|---|---|
| Standby(not puffing or being charged or pod not being inserted) | |||
| Idle | Off | Off | ![]() |
| Puff and for 3 seconds after | |||
| Pod end of life* | Red | Red | ![]() |
| Pod EEPROM bad or unprogrammed* | Red | Red | |
| Battery and liquid good | Green | Green | ![]() |
| Low liquid warning | Flashing green | ||
| Out of liquid* | Flashing red | ||
| New unfilled pod* | Flashing red | ||
| Low battery warning | Flashing green | ||
| Battery needs recharging* | Flashing red | ||
| End of life warning* | Flashing red | ||
| Pod inserted into vape and for 3s after | |||
| All conditions as per puff | |||
| Docked | |||
| No pod | Red | ||
| Charging | Red | ||
| Finished charging | Green | ||
| USB inserted | |||
| Charging | Red | ![]() | |
| Finished charging | Green | ![]() | |
* the vape will not puff in these conditions




