FAQ

Answers to common questions about Refilla products and experience.

What do the lights on my vape mean?

The vape has two LEDs: one to indicate the status of the liquid in the vape and the other to indicate the state of the battery charge.

StatusLiquid LEDBattery LEDExample
Standby(not puffing or being charged or pod not being inserted)
IdleOffOffStandby - LEDs off
Puff and for 3 seconds after
Pod end of life*RedRedPod end of life - both LEDs red
Pod EEPROM bad or unprogrammed*RedRed
Battery and liquid goodGreenGreenBattery and liquid good - both LEDs green
Low liquid warningFlashing green
Out of liquid*Flashing red
New unfilled pod*Flashing red
Low battery warningFlashing green
Battery needs recharging*Flashing red
End of life warning*Flashing red
Pod inserted into vape and for 3s after
All conditions as per puff
Docked
No podRed
ChargingRed
Finished chargingGreen
USB inserted
ChargingRedUSB inserted - charging
Finished chargingGreenUSB inserted - finished charging

* the vape will not puff in these conditions